Support

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Frequently Asked Questions

Find answers to common questions about using ASimpleLogbook.

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Contact Support

Need personalized help? Reach out to our support team directly.

Email Support
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App Store Support

For purchase, refund, or installation issues, contact Apple Support directly.

Apple Support

Common Topics

Getting Started

Learn how to add your first flight entry, configure settings, and navigate the app. Start by tapping the + button on the Flights tab.

Importing Data

Import your existing logbook from a CSV file. Download a template from Settings → Import to see the required format, then fill it in with your historical data.

Exporting Data

Export your logbook as a CSV backup or as an EASA-compliant PDF. Both options are available in Settings → Export.

iCloud Sync

Enable iCloud Sync in Settings to keep your logbook in sync across all your iOS devices. Make sure you are signed in to iCloud on each device.

Previous Experience

Record your flight hours before you started using the app in Settings → Previous Experience. These hours are included in your All-Time statistics totals.

Licence Tracking

Add licences and ratings in the Licences tab. The app shows warnings on the dashboard when expiry dates are approaching.

Contact Information

Email Support: support.simplelogbook@kan-company.fr
Response Time:

We typically respond within 24–48 hours.

Purchase & App Store Issues:

For purchase, refund, or billing issues, please contact Apple Support, as all transactions are handled through the App Store.